Here are some common questions I get asked frequently before a grooming session.
Q: Why does my dog have to be shaved (if it is matted), why can't you brush it out for me?
A: Every dog is different, but most dogs required some kind of grooming. It all depends on the breed. Some breeds, like the Bichon, Lhasa, Old English Sheepdog, Poodle, and Toy Havenese for instance, need to be brushed on a regular basis. This means 1-2 times per week at least. They need a professional grooming every 4-6 weeks, depending on how long you keep their coat. If you choose to keep it long you cannot go more than 6 months without brushing and then expect the groomer to brush out a matted coat. This is very painful for the dog and as a result they will not want to be groomed. If you have let it go unbrushed it may have to be shaved. I don't always want to shave certain breeds, but sometimes it's my only choice. Some clients don't want any part of this because they think their dog may look "ugly" or silly, while that may be true for some, it will be more comfortable for the dog and that is what is important.  As a groomer for 28 years, I do what is best for the dog, I refuse to demat coats that should be shaved. If I have to shave a dog, I will try my best to make it a longer shave so that the dog will not be "embarrassed" afterwards. Leaving some areas on the dog a little longer may prevent clipper hotspots. Getting your pet groomed on a regular basis will prevent this.

Q: Why does the dog have to stay so long in the grooming shop? Why can't I wait?
A: I wish everyone could wait while I worked, but I could not be possibly entertain that option. Grooming is hard work and with an owner present it only makes our work that much more difficult. In my salon I try to get my dogs done within 3-4 hours or earlier so they may be back with their owners as soon as possible. I also make special arrangements for older dogs or dogs with special needs.

Q: Grooming seems expensive, why so much for my little dog?
A: Grooming a dog takes years of training if you want it done properly.  Big or small, they are all a lot of work! Dogs are a moving target and could get injured during the grooming process, without the proper training. Groomers (most I hope) have attended grooming school and have worked in other areas of the pet field. Groomers need to learn about each and every dog breed and temperament.  Some dogs may be scared, jumpy, old, or aggressive during grooming and it takes an expert to handle the many dog issues...and don't forget each dog's own haircut style.
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